Product Repair & Replacement

Identify Your Product

Identify Your Product

Identify your product either by model or catalog number.  Enter the catalog or model number in the Product Search Box at the top of the website page.  Once you have identified your product and/or its model/catalog number, Contact Us to place your order.  The shopping cart feature is not available at this time. You will need to contact the factory.


Having trouble finding the correct catalog or model number? The label is typically located on the fixture or switch box.  Keep in mind label styles may have changed over time.  Once you find the label, use the Product Label Guide to help locate the catalog or model number.

Product Label Guide


What type of product do you need to replace or repair?

 

 


 

How to identify your downlight

How to identify your downlight

Can’t find the product label?  If you are unable to locate the product label with the product information, you can identify by the appearance of the downlight.

Note:  Some fixtures have been discontinued or have been changed over time so they may not look exactly like your product.


Is the downlight flanged (trim) or trimless?

Example of a flanged and trimless ring on a lighting fixture.

 


Flanged Downlights

classic flanged  –  FA series (replaces FH series),  FB series


recessed LED flanged-RDF60 upgrade model for the FA, FB, or FH series


ec swivel   


mini incasso


mini swivel


FH series

FH series has been discontinued. See classic flanged
for a suitable replacement fixture. However, replacement
parts are available.
To order replacement parts, Contact Us for assistance.

PDF Download


 

Trimless Downlights

classic trimlessGS series (replaces GR series), HW series, TV series


recessed LED trimless – RD60 upgrade model for the GS, GR, HW, & TV series


glacier – LED


GR series has been discontinued. See classic trimless
for a suitable replacement fixture. However, replacement
parts are available.
To order replacement parts, Contact Us for assistance.


mini can has been discontinued

PDF Download

Once you identify your downlight, Contact Us to place your order.  The shopping cart feature is not available at this time. You will need to contact the factory.


How to identify your downlight socket

How to identify your downlight socket

Medium Base Downlight Socket Assembly

Medium base socket assembly for item 337 dash 250. shown are the ring nut and socket.  Fully assembled medium base socket assembly for item 337 dash 250.

Replacement socket assembly for the following downlight series:  FA, FB, FD, GS, HW, and TV.  Item 337-250

 


Intermediate Base Downlight Socket Assembly

Intermediate base socket assembly for item 337 dash 280. Shown are the socket and reflector.   Fully assembled intermediate base socket assembly for item 337 dash 280.

Replacement socket assembly for the following downlight series:  FH and GR.  Item 337-280

Note:  FH series and GR series are discontinued products; replacement parts are available.

Once you identify your downlight socket, Contact Us to place your order.  The shopping cart feature is not available at this time. You will need to contact the factory.

 


How to identify your switch or dimmer

How to identify your switch or dimmer

Having trouble finding the correct catalog or model number? The label is typically located on the dimmer or switch box.  Keep in mind label styles may have changed over time.

Can’t find the product label?  If you are unable to locate the product label with the product information, you can identify by the appearance of the switch or dimmer.

NOTE:  If your switch or dimmer is direct wired to the light fixture with no male and female plugs to disconnect, it is recommended to contact the factory for a replacement solution.


Dimmers

Full range rotary dimmer
Dimmer box may be constructed of plastic or metal.
Metal box is discontinued and a repair kit is available.

3-level touch dimmer

Hi-Lo dimmer

Hi-Lo rollswitch dimmer


Switches

Push switch

Normally “on” or Normally “off” switch

PDF Download

Once you identify your switch or dimmer, Contact Us to place your order.  The shopping cart feature is not available at this time. You will need to contact the factory.


How to identify your electrical plug

How to identify your electrical plug

Standard female receptacle.     

T receptacle female.     T plug male.

 

 

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