Product Repair & Replacement

Replacing Downlights, Controls, Dimmers & Downlight Sockets

If you need to replace controls, dimmers, or downlight sockets manufactured by Specialty Lighting, please visit our Controls, Lamps & Accessories page. For downlight replacements, please visit our Downlighting page.

Many of these products can be purchased online. Look for the green shopping cart icon.green shopping cart

Please note that the GS series downlights are designed to replace GR3290 and can be ordered through our website. For more information, visit the classic trimless downlight page. The FA series serves as a replacement for the FH3290 series. Additionally, consider a classic flanged fixture as a suitable alternative. The 3290 catalog number has been discontinued and replaced by a new catalog numbering system.

controls lamps and accessories button  downlight page button


 

Using Images to Help Diagnose Lighting and Control Issues

Submitting images through our Contact page can help diagnose issues with lighting and control failures. To help us quickly troubleshoot your downlight or control problem, please share photos that show:

  • A clear view of the wiring and how everything is connected.
  • How the wires are connected to both the control box and the lights.
    • Are the lights hardwired or can they be disconnected? If they can be disconnected, what shape is the female connector, t-shape or standard?
  • Share additional angles, if they help us understand the setup better.
  • Include any labels identifying the catalog or item numbers.

lights connected to each other and control box hardwired to the first light

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Identify your product using the product label

To identify your product, please use the model or catalog number. Enter this number in the Product Search Box at the top of the website. After locating your product and its corresponding model or catalog number, you can proceed to place your order.

If you’re having trouble locating the correct catalog or model number, you can usually find the label on the fixture or the switch box. Please note that label styles may change over time. Once you’ve found the label, refer to the Product Label Guide to help identify the catalog or model number. If you’re still unable to find it, please reach out to the factory for assistance.

Product Label Guide

identify label diagram

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How to identify your downlight without a product label

Can’t find the product label? If you can’t locate the product label with the product information, you can identify it by the appearance of the downlight.

Note: Some fixtures have been discontinued or changed over time, so they may not look exactly like your product.

Is the downlight flanged (trimmed) or trimless?

Example of a flanged and trimless ring on a lighting fixture.

classic flanged downlight FA series   downlight GS series

flanged downlights button   trimless downlights button

Order Downlights 

visit downlights page button


 

Downlight Socket Information

Medium Base Downlight Socket Assembly

Medium base socket assembly for item 337 dash 250. shown are the ring nut and socket.  Fully assembled medium base socket assembly for item 337 dash 250.

Replacement socket assembly for the following downlight series:  FA, FB, FD, GS, HW, HWL, and TV.  Item 337-250

The medium base downlight socket can be used as a replacement for the intermediate downlight socket. The lamp (light bulb) type will need to fit a medium base socket.

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Removing the strain relief bushings can be challenging. Click on the button for helpful tips.

hand using pliers to remove strain relief bushing from downlight

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How to replace an EC & EE Downlight Socket

medium base socket E C E E unit

Order an EC & EE Downlight Socket


 

How to identify your dimmer or switch

Are you having trouble finding the correct catalog or model number? The label is usually found on the dimmer or switch box. Please note that label styles may have changed over time.

NOTE: If your switch or dimmer is directly wired to the light fixture with no male and female plugs to disconnect, it is recommended that you contact the factory for a replacement solution.

Identify Switches & Dimmers


Full range rotary dimmer 

Order a full-range rotary dimmer
A repair kit is available and can be ordered by contacting Specialty Lighting

Rotary Dimmer Repair Kit Installation Instructions

download instructions button


Three-level touch dimmer

Order a three-level touch dimmer

A repair kit is available and can be ordered by contacting Specialty Lighting.

Touch Dimmer Repair Kit Installation Instructions

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Order Dimmers & Switches

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contact us iconFeel free to contact Specialty Lighting if you need help with identifying items or placing an order.


 

Detachable Plug

A removable plug at the end of a cord forming a male connector.

detachable plug black

Slide the cover off by pushing away from the plug. Then insert the trimmed end of the cord into the plug pocket closest to the polarized blade (wide blade). Make sure that the ribbed side of the cord goes over the right piercing point, and the smooth side goes over the left piercing point. Slide the plug cover back onto the wire plug and route the plug to the nearest outlet.   Download Instructions

detachable plug button


 

How to identify your connector type

   

    t shape male plug

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